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University of Edinburgh University of Edinburgh

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Vacancy Details
Mental Health Mentor
Vacancy Ref: : 050559 Closing Date : 03-Jan-2020
Contact Person : Gael Campbell Contact Number : 0131 650 9163
Contact Email :

Job title: Mental Health Mentor
School/Support Department: Student Disability Service
Salary: Grade UE07, part-time (sessional), £26.09 per hour
Line manager: Assistant Director Student Support

Job Purpose
• To provide professional emotional and academic support for individual students with mental ill health, assisting them to access the curriculum.
• To provide tools and techniques to enable students to define and recognise their difficulty and explore solutions
• To act in a co-ordinating role for study-skills based support and related issues with regard to individual students with mental ill health.

Main Responsibilities

  1. Assess the emotional and specific study skills needs of students with mental ill health. [10%]
  2. Provide professional emotional, practical and study skills support to students with mental ill health by enabling them to develop self-management and day to day life management skills such as coping with anxiety, panic attacks, dealing with phobias, procrastination, confidence building; and developing strategies with students to assist them to contribute in tutorials, attend lectures, seminars, field trips, conduct library research and all associated study requirements. [65%]
  3. Liaise with relevant staff regarding the student’s reasonable adjustments to provide students with organisational and study skills support. [10%]
  4. Inform, refer and liaise with appropriate services including academic support, medical, psychiatric and other external services such as social work, charities etc. [5%]
  5. Keep confidential records in accordance with the Data Protection Act and quality assurance procedures. [5%]
  6. Participate in peer support and review activities within the Student Disability Service and other student support services where appropriate. [5%]

Planning and Organising
• Plan and monitor the development of study skills
• Maintain regular contact with students; keep written records of meetings and follow-up or non-attendance
• Contribute to the further development of mental health mentoring in the University.
Problem Solving
• Use professional skills to assist students to define their difficulties and find solutions.
• May need to act quickly without consultation in acute situations
• Ensure needs of student are recognised and appropriately addressed while maintaining the academic integrity of their studies
• Use initiative and professional expertise to find non-standard solutions to problems.
Decision Making
• Decide what practical, emotional, study-related help is required for each individual student
• Decide on the frequency and nature of the mentoring contract and liaise with Advisory staff within the Student Disability Service to ensure adequate funding is in place
• Decide on what other sources of support are needed, both within and external to the University
• Decide when to make an onward referral for additional, specialist or alternative support
• Decide when immediate intervention is required in order to safeguard the health and wellbeing of the student or others.

Key Contacts/Relationships
• Report directly to an Assistant Director Student Support of the Student Disability Service
• Liaise with advisory staff regarding the wider aspects of students’ support, such as the use of assistive technology, ergonomic equipment or other non-medical personal help
• Liaise with other student support service colleagues, e.g. University Health Service, the Student Counselling Service and other medical and mental health professionals as required

Knowledge, Skills and Experience Needed for the Job

• Qualified to Degree level or equivalent with a professional qualification in a related field such as psychiatric nursing, social work, counselling with BAC accreditation, mental health occupational therapist, teaching with mental health experience. Professional membership of a relevant body is required.
• Relevant experience of working with people with mental ill health in a 1-1 setting
• Awareness of equality and data protection legislation, confidentiality and duty of care issues
• A high level of awareness of boundary issues and of other professional and ethical issues
• Excellent organisational and administrative skills
• Excellent written and oral communication skills
• Excellent interpersonal skills and empathy
• Capacity to find creative solution to challenging problems.

• Knowledge of curriculum delivery and forms of assessment with experience of undertaking study skills tuition and other support functions for students in higher education
• Knowledge of external support agencies within Edinburgh and the support that is available for people with mental ill health
• Understanding of best practice in supporting students with mental health difficulties
• Computer literate with knowledge of Microsoft office

With over 50,000 students and more than 10,000 staff, the University of Edinburgh is one of the world’s leading universities. Currently over 5,000 disabled students attend the University, and it is the role of the Student Disability Service to provide support to these students and to promote disability equality across the institution.
• Providing direct personal support for up to 15 students according to availability and demand
• Reporting to Assistant Director Student Support of the Student Disability Service regarding work progress and availability for work
Job Context and any other relevant information
• Working hours will vary depending on the number of students requiring support; the post-holder is therefore required to work flexibly
• The post-holder will be required to work in a location designated by the Student Disability Service (SDS). This may entail working from locations other than the primary base for the Service (currently in the Main Library, George Square and due to relocate to Bristo Square in February 2020).

Application Procedure

All applicants should apply online by clicking the apply link at the bottom of this page and submitting an up to date CV. The application process is quick and easy to follow, and you will receive email confirmation of safe receipt of your application. The online system allows you to submit a CV and other attachments.

You will be notified by email whether you have been shortlisted for interview or not.
The closing date is 5pm on Friday 3rd January 2020.

Right to Work

In accordance with the Immigration, Asylum and Nationality Act 2006 and Immigration Act 2016 the University of Edinburgh, as an employer, has a legal responsibility to prevent illegal working and therefore must check that all employees are entitled to work in the United Kingdom (UK).
To do so, the University requires to see original documents evidencing right to work in the UK before commencement of employment and this is normally carried out at interview. Details will be provided in any letter of invitation to interview.

For further information on right to work please visit our right to work webpage

If you are from outside the EEA and not currently eligible to work in the UK, there are visa routes that may be available to you, for example:

  1. Tier 1 (Exceptional Talent): If you are an academic in the field of sciences; humanities; engineering; medicine; digital technology; or the arts, it may be possible for you to apply for a Tier 1 (Exceptional Talent) visa. This route requires you to apply to be endorsed as an internationally recognised leader or emerging leader in your particular field by a designated competent body (Arts Council England, British Academy, Royal Academy of Engineering, Royal Society, Tech City UK). However, if you are applying for a senior academic role, e.g. Professor/Reader there is an accelerated route to endorsement. Further information can be found on the UKVI website
  2. Tier 2: The University is a UKVI licensed sponsor and is able to issue a Certificate of Sponsorship (CoS) to successful candidates who are offered highly skilled roles and meet the eligibility criteria. The CoS enables candidates to apply for a Tier 2 (general visa).

Please note if you were last granted leave to stay in the UK in any Tier 2 category in the 12 months immediately preceding an application and the leave has
• ended or expired.
• the CoS which led to that grant of leave was issued for more than 3 months, and
• you are either:
o applying for entry clearance from outside the UK, or
o you are in the UK and had a previous period of Tier 2 leave, but then changed (‘switched’) into a different immigration category and now wishes to apply again under Tier 2.
You must wait 12 months before applying again.

Further information about whether you require a visa and other visa routes can be found at:

Conditions of Employment

Pension Scheme

This role is grade UE07 and therefore the post holder is automatically included in membership of the Universities Superannuation Scheme (USS), subject to the USS membership criteria, unless they indicate that they choose not to join the Scheme.

For further information please visit our Pensions website.


The role is grade UE07 and attracts an hourly salary of £22.09 with an annual leave allowance of £4 per hour. Salary is paid monthly by direct transfer to your Bank or Building Society account, normally on the 28th of the month. Salaries for part-time staff are calculated on the full-time scales, pro-rata to the Standard Working Week.

Student Disability Service
The University of Edinburgh is committed to a policy of equal opportunities for disabled staff and students. The Disability Service supports this policy by consulting with staff and students to manage any necessary alterations, providing advice and helping source financial support for special equipment.

University Secretary’s Group
The University Secretary’s Group (USG) comprises eight central units with over 500 staff who work together to provide a world-class service to students, potential students, applicants, academic colleagues, visitors, alumni and staff across the University. The eight units are Communications and Marketing, Development & Alumni, Edinburgh Global, Human Resources, Internal Audit, Legal Services, Strategic Planning and Student Experience Services.
The University of Edinburgh
For more than four centuries, our people and their achievements have rewritten history time and again. They’ve explored space, revolutionised surgery, published era-defining books, paved the way for life-saving medical breakthroughs and introduced to the world many inventions, discoveries and ideas from penicillin to Dolly the sheep. We have believed that anything is possible, we still do.
The latest Research Excellence Framework highlighted our place at the forefront of international research. This adds to our international reputation for the quality of our teaching and our student experience excellence. The University is proud of its success with online teaching initiatives, with 2550 students currently studying its online distance learning postgraduate programmes, and a total to date of more than 2 million enrolments for Edinburgh MOOCs.

As a member of staff, you will be part of one of the world's leading universities, with 20 Schools spread over 3 Colleges that offer more than 1600 undergraduate and 600 postgraduate programmes to over 41,000 students each year. Professional services are critical to this success as well as our world-class teaching, research and student facilities. In fact, we are one of the top employers in Edinburgh, with over 14,500 people spread across a wide range of academic and supporting roles.

As a world-changing, world-leading university, we offer an exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent, develop and reward success and integrate academic, professional and personal career goals, as well as give your career the benefit of a great and distinguished reputation. In addition, our employees benefit from a competitive reward package and a wide range of staff benefits, which include generous holiday entitlement, a defined benefits pension scheme, staff discounts and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. The University has a range of initiatives to support a family friendly working environment, including flexible working and childcare vouchers. See our University Initiatives website for further information.

University Family Friendly Initiatives

Equality Networks:

Staff Pride Network for LGBT+ colleagues and allies
Disabled Staff Network

The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336.
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